Restaurants Thrive in 2023: Sales and Optimism Amid Challenges
As 2023 ended, the restaurant industry had reasons to celebrate. Data from MasterCard reveals that restaurant sales experienced a robust year-over-year growth of nearly 8%, with a noticeable uptick in customer traffic. This surge in sales and footfall signifies a promising rebound for an industry that faced its fair share of challenges throughout the year. […]
Reevaluating Insurance: Vital for Restaurant Operators
In the whirlwind of daily restaurant operations, it’s easy for restaurant operators to overlook a critical aspect of their business: liability and insurance. A survey by Aon and CoverWallet found operators need better risk management. In this article, we’ll delve into the survey’s findings and explore why restaurant operators should pay closer attention to liability […]
The Rising Challenges of Property and General Liability Insurance for Restaurants
In the ever-evolving restaurant industry landscape, operators face many challenges daily. From fluctuating food costs to labor shortages, there is a constant need for adaptation and innovation. However, in recent years, one challenge has been steadily gaining momentum and causing concern within the industry – the increasing property costs and general liability insurance. The […]
Restaurant Loyalty Platform: 8 Questions to Ask
In today’s competitive restaurant industry, loyalty programs have become essential tools for driving customer traffic, fostering loyalty, and encouraging guests to order directly from your establishment. However, choosing the right technology to support your restaurant’s business goals goes beyond focusing on specific features. Assessing a loyalty platform’s impact on your bottom line is crucial. To […]
Panera’s Second Caffeinated Lemonade Lawsuit
Panera Bread is in hot water again as a second lawsuit has been filed against them due to a recent death that has been linked to their Charged Lemonade drinks. The family of Dennis Brown, a Florida man, filed a lawsuit against the company after he suffered a fatal cardiac arrest incident shortly after consuming […]
Leveraging TURF Analysis to Boost Your Restaurant’s Success
In the ever-evolving restaurant industry, staying ahead of the competition is essential for long-term success. One invaluable tool at your disposal is TURF, which stands for Total Unduplicated Reach and Frequency. Initially developed in the 1950s to aid ad agencies in evaluating media options, TURF has found a new purpose as a potent ally for […]
Elevating the Guest Experience: Hospitality vs. Customer Service
Introduction Welcome to the world of exceptional dining experiences! In the hospitality industry, particularly in restaurants, the fine line between customer service and hospitality can define your brand. It’s the secret ingredient to making your guests feel not just satisfied, but truly special. Understanding the Basics Customer Service: This is your starting point, the […]
FDA to Ban Brominated Vegetable Oil Following California’s Lead
In a pivotal health and safety move, the U.S. Food and Drug Administration (FDA) is set to revoke its sanctioning of brominated vegetable oil (BVO) in food products. This action is a nationwide response aligning with California’s recent prohibition of the substance. Previously given a nod of approval for use, BVO has been on […]
Revamp Your Restaurant Menu for Peak Performance: A Four-Step Guide
Transforming a restaurant’s menu isn’t just about changing up the dishes. It’s a strategic move to bolster both sales and customer satisfaction. This four-step guide will steer you through the nuances of menu reengineering — a holistic approach that refines what you offer on your plate and how you present it. Step-by-Step Menu Transformation […]
Frequently Asked Questions on Food Handler Certificates
What are Florida Food Handler Certificates? The employees of businesses that are responsible for storing, preparing, handling and serving food must obtain such a food handler certification. These food handler certificates are valid for 3 years, after which you need to retake the certification. When are you required to get such a certification? It is […]